Actionize customer segmentation and personalization with analytics

Your customers aren’t all the same. Some are younger, some are older. Some are high tech and engage with your app or text messages, others just read email or perhaps regular mail. And they all have different financial needs.

How do you effectively market to all of them? Through targeted marketing, delivering the right messages to the right customers at the right time! Doing this effectively depends on two strategies done well:

• Segmentation: Which groups of customers are similar? For example, which of your customers are younger yet have high disposable income, engage well with your app, and are most in need of a new credit card right now?

• Personalization: What message will resonate the best with certain customer segments? For example, what message would be best for promoting a credit card to your younger, affluent, tech-savvy customers who are most in need of one?

We can help you with this in two ways:

• Agency Analytics Booster Program: We train your in-house team to efficiently do everything on your own.

• In-House Analytics Booster Program: We do it ourselves, give you the results, and work with you to effectively actionize them.

Wherever you are with your analytics journey, please talk to us. We’d love to talk to you.